Reports
How the business is doing. Pick a period: Last 7, 30 or 90 days. Owner-only.

| Figure | What it measures |
|---|---|
| No-show rate | No-shows over resolved appointments. Cancellations with notice don't count. |
| Completed / No-shows / Cancelled | How many appointments ended each way. |
| Booked value | List price of work completed. Excludes tips and desk discounts. |
| Deposits collected | Deposit money that cleared in the period. It's already part of booked value, not added on top. |
| New clients | People who booked for the first time. |
| By staff member | Completed, value and occupancy: booked hours over working hours. |
| By service | How often each service was done and what it was worth. |
The numbers depend on marking appointments
An appointment nobody marked completed or no-show counts as neither. Ask the team to mark their appointments from the Staff app.
